The Westin St. Francis San Francisco on Union Square
Our own footage from this stay. The walkthrough plays without sound.
The short versionGuests rate it 4.2 out of 5 across 7,570 Google and Tripadvisor reviews; the lowest-rated category is value, at 3.9. The least you'll pay in the next six months is $152, on 22 Nov 2026. The cheapest points night is 43,000 points on 22 Nov 2026, worth 0.24¢ a point, below par for Marriott Bonvoy.
What guests like
- On Union Square, with the cable car at the door
- A beautiful historic building and lobby
- Friendly, helpful front desk and concierge
- Comfortable rooms; high Tower rooms have big city views
- A solid lounge breakfast for elite members
What guests flag
- Tower rooms feel dated despite the views
- In-room Wi-Fi failed and the fix never came
- The $30 destination fee and $80 valet add up
- Meeting rooms kept very cold
What comes up most in recent Google and Tripadvisor reviews (reviews dated Aug to Sep 2026 (one Tripadvisor 'hotel favorite' pinned from Jul 2025)).
The stay
- Nights
- 1
- Traveled as
- Business
- Paid
- Cash
Prepay Non-refundable Non-changeable: Bonvoy member rate, room only, in a Traditional room in the historic Landmark Building (our footage is from a Tower room). $132 before tax, of which $30 is the mandatory daily destination fee, $152 with tax; non-member $134 before tax. The refundable member rate that night was $166 before tax, $192 all-in. $132 also holds on several December and January Sundays
70,000 pts on 11 Jan 2027, when cash is $796. That is 0.94¢ a point, below par for this program.
- Room
- 4.1
- Bed and sleep
- 4.3
- Value
- 3.9
- Service
- 4.1
- Cleanliness
- 4.4
- Location
- 4.8
- Star rating
- 4-star Google's hotel class, the US has no official system
- Michelin Keys
- Not in the guide
- Forbes Travel Guide
- Not rated
- AAA Diamonds
- Not confirmed, 24 Sep 2026
- Last renovated
- 2018: The 1904 Landmark Building's 618 rooms, a $45 million renovation finished May 2018. The Tower, where we stayed, was last redone in 2014
Rates move. The figure above is the cheapest night we found on marriott.com, reading every night in the window on 24 Sep 2026. The conditions and taxes are under the rate. Points are the cheapest award night in the next 6 months on the program's own site. Cents per point is worked out on the room rate before tax, because an award stay still pays taxes and fees. Award nights still pay the $30 destination fee, so cents per point here is worked out on the room without it: 43,000 points against $102 is about 0.24 cents. The best night we found, 11 Jan 2027, is 70,000 points against a $661 room, 0.94 cents, still below par for Bonvoy.