The St. Regis Florence
Our own footage from this stay. The walkthrough plays without sound.
The short versionGuests rate it 4.8 out of 5 across 2,957 Google and Tripadvisor reviews; the lowest-rated category is value, at 4.4. The least you'll pay in the next six months is €655 (about $750), on 4 Jan 2027. The cheapest points night is 89,500 points on 7 Dec 2026, worth 1.02¢ a point, below par for Marriott Bonvoy.
What guests like
- Warm, attentive staff, with the concierge team and butlers singled out
- Riverfront location on the Arno, quiet yet walkable to the main sights
- Historic palazzo with grand Renaissance-style rooms and suites
- Very good breakfast, bar and dining
What guests flag
- Some rooms are small, with cramped bathrooms or showers and poor or no view
- Dated in places: older feel, no universal power sockets, fewer in-room amenities than sister St. Regis hotels
- Food and drink priced above the quality delivered
- Bonvoy elite benefits not honored as on earlier stays
- Slow service at the terrace bar
What comes up most in recent Google and Tripadvisor reviews (reviews dated Mar to Sep 2026 (one Trip.com review 11 months old)).
The stay
- Nights
- 2
- Traveled as
- Couple
- Paid
- Cash
Prepay Non-refundable: member rate, room only, 655 euros all-in (639 before tax on the calendar). The same before-tax price runs across most of January and 4 to 11 Feb. Non-member 668; the refundable Flexible Rate that night was 727
101,500 pts on 3 Jan 2027, when cash is $1,702. That is 1.68¢ a point, good value.
- Room
- 4.8
- Bed and sleep
- 4.8
- Value
- 4.4
- Service
- 4.8
- Cleanliness
- 4.9
- Location
- 4.8
- Star rating
- 5-star the hotel's own claim
- Michelin Keys
- 1 Key
- Forbes Travel Guide
- Four Star
- Last renovated
- 2011: Full renovation when it became a St. Regis
Rates move. The figure above is the cheapest night we found on marriott.com, reading every night in the window on 22 Sep 2026. The conditions and taxes are under the rate. Points are the cheapest award night in the next 6 months on the program's own site. Cents per point is worked out on the room rate before tax, because an award stay still pays taxes and fees. Compared against the refundable room-only rate, because an award night can be cancelled. Prepaid non-refundable cash was $827 on the same night. Five nights from 7 Dec 2026 cost 362,500 points, with the fifth night free.
A Virtuoso property. At most Virtuoso hotels that means a room upgrade if one is available, daily breakfast for two, and early check-in or late check-out if available, plus an extra set by the hotel itself. Here the hotel adds a $100 food and beverage credit. Booked through a Virtuoso advisor, the rate is normally the same as booking direct, and the perks come on top.
