San Jose Marriott
Our own footage from this stay. The walkthrough plays without sound.
The short versionGuests rate it 4.2 out of 5 across 4,525 Google and Tripadvisor reviews; the lowest-rated category is value, at 3.7. The least you'll pay in the next six months is $195, on 18 Dec 2026. The cheapest points night is 41,000 points on 18 Dec 2026, worth 0.41¢ a point, below par for Marriott Bonvoy.
What guests like
- Downtown, connected to the convention center and near the SAP Center and restaurants
- Friendly, attentive front desk and lounge staff
- Clean, recently refreshed rooms
- Quick valet with a text-to-request system
- A good M Club lounge for elite members
What guests flag
- Service stretched thin for a Marriott; a promised upgrade never came
- The lounge breakfast is the same every day
- A guest said the valet mishandled their car
What comes up most in recent Google and Tripadvisor reviews (reviews dated Jul to Sep 2026 (one Tripadvisor 'hotel favorite' pinned from Jul 2025)).
The stay
- Nights
- 3
- Traveled as
- Business
- Paid
- Cash
Prepay Non-refundable: Bonvoy member rate, room only. $169 before tax, $195 with taxes and fees; non-member $178 before tax. The refundable member rate that night was $199 before tax, $230 all-in. $169 also holds on 19 Dec
57,000 pts on 15 Mar 2027, when cash is $2,871. That is 4.36¢ a point, excellent value.
- Room
- 4.2
- Bed and sleep
- 4.3
- Value
- 3.7
- Service
- 4.2
- Cleanliness
- 4.5
- Location
- 4.6
- Star rating
- 4-star Google's hotel class, the US has no official system
- Michelin Keys
- Not in the guide
- Forbes Travel Guide
- Not rated
- AAA Diamonds
- Four Diamond, per the hotel; not confirmed on AAA's current list
- Last renovated
- 2015: All 510 rooms and suites and the meeting space, a $10.5 million renovation unveiled in October 2015
Rates move. The figure above is the cheapest night we found on marriott.com, reading every night in the window on 24 Sep 2026. The conditions and taxes are under the rate. Points are the cheapest award night in the next 6 months on the program's own site. Cents per point is worked out on the room rate before tax, because an award stay still pays taxes and fees. Points were read on the cheapest cash nights and on the most expensive: the points month calendar would not load. On a cheap night points are poor value, 41,000 against a $169 room. On convention nights they are excellent: 15 Mar 2027 is 57,000 points when the cash rate is $2,488 before tax, about 4.4 cents a point.